We have created this page to keep you up to date with our COVID-19 Policies and Updates.
As of 5/25/2020 we are still taking online sales. The brick + mortar is not open to the public, however, we are available for curbside pick up and local delivery.
As of 5/25/2020 all orders are being shipped + delivered twice a week, Mondays and Fridays. In the case of a National Holiday, Monday deliveries will be moved to Tuesday and Friday deliveries will be moved to Thursday. Curbside pick up is available on delivery days from 12pm-3pm CST. We will leave your bag on the front step with your name on it for you to retrieve. Due to the increase of theft in the area, we will not leave packages outside of the shop if we are not physically present.
As of 1/25/21 all online orders are being shipped on Tuesdays. Local Pickup is available during business hours. Our Brick + Mortar is open with limitations of only 4 shoppers inside at a time. We are enforcing mask rules + social distancing guidelines. Hand Sanitizer is provided in several places throughout the shop and its use is encouraged. When handling herbs or making products, gloves + sanitized tools are used. All tools are sanitized between use. For contactless pickup, please email us at email@example.com for instructions.
Please note that we are taking extreme care when packing and creating your treasures. Your good health is important to us. When packing or creating products, we will be wearing disposable gloves and a cloth mask to help prevent exposure. All supply deliveries are received outside and cleaned before entering the building. Sterilization has always been a top priority for our compounding facility, and continues to be as such. All bottles + jars are cleaned with soap and water, then soaked in food grade sterilizer and air dried before use. All herbs are kept in air-tight containers, and only handled with sterilized tools or gloved hands.
Due to the COVID-19 outbreak, we are not currently refilling products. Once we can get a safe system in place, we will begin refilling again. We will keep you posted here on our efforts to bring back this important service.
If you have any questions about what we are doing as a business to help prevent the spread of COVID-19, please send us an email to firstname.lastname@example.org
Thank you for staying with us during this time.
We love you. Stay safe + be nice.
- The Ocotillo Botanica Team